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FAQ
  1. Why should I outsource my billing?
  2. What are some of the benefits of outsourcing?
  3. How can my practice benefit from your service?
  4. How fast is your billing turnaround?
  5. Are the claims filed electronically?
  6. Do you need to remove patient charts from our office?
  7. What if there information missing from the superbill?
  8. How often should we send our new billing to you?
  9. Can you handle clients anywhere in the country?
  10. Do you send out secondary claims?
  11. What kind of follow-up do you do?
  12. Where do our insurance payments go?
  13. How quickly can you have us up and running?
  14. Is there an agreement necessary for enrolling in the service?
  15. Does our practice have to be a certain size?
  16. Will my practice be HIPAA compliant when outsourcing my billing?
  17. Is GS3 Medical Billing HIPAA Compliant?
  18. I am ready to get started what do I do now?
  19. What type of practice does GS3 Medical Billing usually work with?
  20. Does GS3 Medical Billing also mail out patient statements?
  21. How often will you invoice our practice?
  22. Are there any start-up fees?
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1. Why should I outsource my billing?
It will save your practice time and money. Outsourcing your medical billing claims can be very profitable because it eliminates all the daily expenses associated with keeping medical billing in-house.
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2. What are some of the benefits of outsourcing?
  • Shortened insurance payment cycles
  • Increased cash flow
  • Reduced outstanding accounts receivable
  • Decreased office paperwork
  • Customized reports
  • Ability to enlarge your practice
  • Patient Account Management by a highly qualified team
  • No set-up fees, start-up costs or monthly maintenance fees
  • No need to train your staff on a new and sometimes complicated system
  • Access your patient account information via your own computer
  • Money and time savings
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3. How can my practice benefit from your service?
Our medical billing team will take the burden of insurance processing and replace it with improved cash flow and leave you with more time to care for your patients.
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4. How fast is your billing turnaround?
The timeliness of our process is unparalleled. We enter the information, create a claim and send it out within 1 Business day of receiving your complete information.
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5. Are the claims filed electronically?
Claims will be submitted electronically or converted to hard copy when necessary.
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6. Do you need to remove patient charts from our office?
No. Patient charts will never leave your office. Occasionally notes may be needed to appeal a claim or in some cases are required with claim submission. If one of those situations arise, we will let you know what the insurance company requires to have the claim processed correctly.
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7. What if there's information missing from the superbill?
We will promptly contact your office to request missing information so we can send the claim out promptly.
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8. How often should we send our new billing to you?
GS3 recommends daily or bi-weekly submission.
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9. Can you handle clients anywhere in the country?
Yes. Our technology has made it simple to handle clients from coast to coast.
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10. Do you send out secondary claims?
Yes. Secondary resubmissions are included in our service.
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11. What kind of follow-up do you do?
Upon receipt of the EOB we will follow up on any denied or rejected claim. We work on each claim until it has been paid or a reasonable response for nonpayment has been given. If an appeal needs to be filed, we will file the appeal.
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12. Where do our insurance payments go?
All remittances / payments will go directly to you. We require that you send us a copy of the EOB or remittance so our records can be kept up to date for patient invoices and adjustments. You retain complete control of your receivables at all times.
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13. How quickly can you have us up and running?
Once our agreements have been signed and basic account set up information is received, we can begin submitting claims on your behalf within a few business.

Some carriers may require special paper work and that can take a few weeks (Medicare, Medicaid, BC/BS are the major ones) depending on the carriers.
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14. Is there an agreement necessary for enrolling in the service?
Yes.
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15. Does our practice have to be a certain size?
No. We welcome all practices big and small, new and established.
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16. Will my practice be HIPAA compliant when outsourcing my billing?
Yes. Based on HITECH legislation, billing companies have the same obligation that you do regarding protecting PHI.
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17. Is GS3 Medical Billing HIPAA Compliant?
Absolutely! HIPAA is a very important subject, which we take seriously. We have taken great efforts in developing a compliant office computer password protection, encrypted emails, locked cabinets, shredding and keeping our employees educated on HIPAA/HITECH requirements and policies are just a few of our HIPAA best practices.
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18. I am ready to get started what do I do now?
You can contact us via e-mail or through Support form on our website and we will contact you shortly. Contact Us
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19. What types of practices does GS3 Medical Billing usually work with?
Our medical billing services are flexible enough to work with just about any practice. Our streamlined delivery model enables us to adapt to your needs. If you are a single physician practice, or have several offices with a team of providers, we can customize a medical billing solution to meet your needs.

Medical Billing Specialties
  1. Pediatrics
  2. Urology
  3. Neonatology
  4. Chiropractic
  5. Physical Therapy & Sports Medicine
  6. Podiatry
  7. Psychiatry
  8. Neurology
  9. Oncology
  10. Obstetrics & Gynecology
  11. Internal Medicine
  12. Geriatrics
  13. Internal Medicine
  14. Emergency Room
  15. Family Practice
  16. Radiology
  17. Pulmonary
  18. Allergy
  19. Asthma
We could also handle other specialties not listed above.
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20. Does GS3 Medical Billing also mail out patient statements?
We send out patient statements weekly. We've found that weekly statement mailings reduce turnaround time and allow for receipt by the patient quickly after services are rendered. Reminder statements are sent after 30, 60 and 90 days if payment is not received.
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21. How often will you invoice our practice?
We will send an invoice at the beginning of each month for medical billing services performed (i.e. successful collections) from the previous month.
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22. Are there any start-up fees?
GS3 Medical Billing does not charge any set up fees, start up costs, or monthly maintenance fees.
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